Dawsonville, Georgia
IT for North Georgia offices, from someone who actually shows up.
Help desk, security and backups for one flat monthly price, with a local owner who drives to you when something needs hands.
- Published pricing
- On-site across North Georgia
- BBB accredited
- Owner-operated
What's included
One flat monthly price. Everything your office runs on.
No per-hour billing and no surprise invoices. You know what you pay, and most problems are handled before they reach you.
Monitoring and alerts
We know something is wrong before you do, and most of the time it is fixed before you notice.
Patches and updates
Windows, drivers and software kept current on a schedule that does not interrupt your day.
Security and endpoint protection
Layered protection that is monitored and updated, not installed once and forgotten.
Backup monitoring
A backup nobody checks is not a backup. We verify yours are actually running.
Microsoft 365 and cloud
Email, Teams, SharePoint and OneDrive, set up properly and managed day to day.
Remote and on-site help
Remote first, because it is faster. On-site when it needs hands. North Georgia is a drive, not a flight.
How it works
Start with a free assessment.
Book a free assessment
Pick a time or send the short form. We reply the same business day.
We look at how you work
About an hour on-site or on a call: your devices, network, backups and the things that keep going wrong.
You get a written proposal
One flat monthly price and exactly what it covers. It is yours to keep either way.
Our promise
Guarantees, not fine print.
- Flat monthly pricing
- You pay for the users, servers and sites you actually have. No per-hour billing and no surprise invoice after a bad week.
- A person, not a queue
- You get one point of contact who knows your setup, not a different tech and a new ticket number every time.
- Same-day response for critical issues
- Every client gets it. It is not reserved for a higher tier.
- Straightforward agreements
- One- or three-year terms for the best rate, or month-to-month if you need the flexibility.
Owner-operated
You get the person who set it up, not a ticket queue.
I run Howard Resource Group out of Dawsonville, and I've spent more than ten years in repair, infrastructure and managed services. There's no account manager between you and me. When you call, you reach the person who knows how your office is set up.
The approach is simple: do the unglamorous parts properly. Patches on a schedule, backups that are checked rather than assumed, and monitoring that catches problems before your staff do.
Ethan Howard · Founder, Dawsonville, GA
Questions
What people usually ask first.
Do you really come on-site?
Yes. We are based in Dawsonville and cover North Georgia in person. Most issues are fixed remotely because it is faster, and we drive out when something needs hands.
What does the free assessment involve?
About an hour looking at your devices, network, backups and security, then a written proposal with a flat monthly price. There is no obligation.
What if we already have someone for IT?
We offer co-managed support at a lower per-user rate. We cover the gaps, such as monitoring, patching and security, and work alongside your person.
How quickly can we get started?
Usually within two weeks of signing, including onboarding every device and documenting your setup.